You'll play a key role in keeping our product world running smoothly, from day-to-day administration of our Value-Added Products (OUTsurance, Netstar & Innovation Group), to resolving product queries from our Sales Executives and having a visible and energetic presence in the branches you operate in.

Responsibilities:

• Manage the day-to-day administration of the Company's Value-Added Products.
• Provide product support and guidance to Sales Executives.
• Responding to queries in a professional and timely manner.
• Coordinate and manage lead flow between Sales Executives and business partner call centres.
• Prepare and maintain accurate weekly and monthly sales reports.
• Create, update and maintain product presentations and supporting documentation.
• Review and validate data to ensure accuracy and completeness.
• Provide administrative support to the Product Management team. 
• Build and maintain effective working relationships with internal stakeholders and external business partners.
• Assist with the implementation and ongoing administration of product-related initiatives.
• Maintain visbility in the branches and provide proactive support in product awareness, engagement, and performance.
• Support the management team with ad hoc requests.